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WARRANTY EXCLUSIONS LIST

Are excluded of this contract, the problem directly or indirectly related to the following circumstances : 

  • Defects or damages resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress; scratches, dents and cosmetic damage;

  • Defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen;

  • Equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered or made illegible;

  • Ordinary wear and tear;

  • Default of warranty proof;

  • Defects or damage resulting from the use of Product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by the brand;

  • Defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by the brand, including but not limited to installation of unauthorized software and unauthorized root access, both of which shall void this limited warranty;

  • Defects or damage resulting from external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source;

  • Defects or damage resulting from cellular signal reception or transmission, or viruses or other software problems introduced into the Product;

  • This Standard Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this Standard Limited Warranty does not cover any battery if :

    • the battery has been charged by a battery charger not specified or approved by the brand for charging the battery;

    • any of the seals on the battery are broken or show evidence of tampering; or

    • the battery has been used in equipment other than the brand device for which it is specified.

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